Allgemeine Informationspflichten gem. § 5 E-Commerce-Gesetz (ECG)


Schroettergasse 31-33/47

1100 Vienna





The information contained in this website is for general information purposes only. The information is provided by MARKTHOMAS and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of [business name]. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, MARKTHOMAS takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Privacy Policy

When you register your details on this website or make a purchase, we collect personal information to enable us to process and deliver your order. By registering your details on our website, you consent to MARKTHOMAS maintaining, recording, holding and using personal data we collect about you.

This information may be used by MARKTHOMAS to send you offers which we feel will be of particular interest to you. MARKTHOMAS will not pass on your personal information to any third parties.

All credit card transactions processed from this site use industry standard 128-bit encryption and we do not retain or store your credit card details.

If you do not wish to receive further offers or if you have any questions relating to privacy matters please contact us by email on:

Terms of business MARKTHOMAS


1.1) These Terms refer to ourselves MARKTHOMAS GmbH as “MARKTHOMAS” or “company” or “us and we”:

Our contact details are on are set out on the Contact page of our site. You may contact us by post and e-mail.

1.2) These Terms govern all products we sell.

1.3) We accept orders only under our Terms of Business current and displayed on our website at the time of your order.

1.4) An order is accepted and a contract exists between you and MARKTHOMAS when we despatch the items. We reserve the right to refuse an order until that time.

1.5) An item is “despatched” at the moment it leaves or warehouse.

2. Ordering

Orders may be filled and placed by clicking the ‘checkout’ button. In doing this you are making an offer to buy from us within our terms. We will respond with an email confirmation of the order once your payment has been received. Please make sure our domain is white-listed so that you receive any other communications about your order as quickly as possible.

3. Payment

Payment will be accepted by credit card (Visa, MasterCard). All credit card transactions are subject to validation checks and authorisation by the card issuer. In addition, as extra fraud protection, the Company may (but is not obliged to) make extra checks on the names and addresses given in the order process against commercially available records. We may need to contact you again to verify details before we deliver, and will not be held responsible for any delay so caused.

4. Contract

At the point at which your payment is received by us a legally binding contract will exist between you and the Company, but we reserve the right to refuse or amend any order up to the point of dispatch, and you have the right of cancellation as set out below .If we have to amend your order we will always contact you before proceeding with the sale.

5. Availability

MARKTHOMAS does its utmost to ensure that all products offered on the website are currently available, and all products are offered subject to availability.

6. Delivery

All goods are delivered by parcel delivery service and will usually be made within 3 to 14 days. We do not guarantee any particular date or time for delivery.

You must ensue that your purchase reaches you from the point of delivery.

We insure goods we despatch to you until they are delivered or collected or, (if we cannot deliver goods at the first attempt) until we make that first attempt, but after that time the goods will be at your risk, whether or not ownership has passed.

Deliveries are charged as follows

Austria: 10 Euros

UK, Europe : 15 Euros

Free over : 250 Euros

7. Acceptance

Any claims for short delivery or breakage or any other defect or deficiency must be notified to us or any third-party courier immediately.

You will be deemed to have accepted the goods as delivered and in fulfilment of your order unless we hear from you within seven days of delivery, and you will not be entitled to reject them thereafter except as set out below.

8. Cancellation and Complaints

Orders delivered may be cancelled by you within seven days of receipt (by you or your designated delivery point), without your giving a reason. In this case the goods (in good condition and in the original packaging ) must be returned to us. To exercise the right to cancel you must inform us in writing within that time limit.

We will refund the money you have paid after deducting the cost of original delivery and of return to our warehouse. If we refuse the item we will return it to you at your cost.

Upon receipt and acceptance by us we will refund all payments (less delivery charges) within 30 days.

Without affecting any other provisions of these Terms of Business we will in no event be under any greater liability to you than the cost to you of the item you have bought and we shall not be obliged to discharge that liability until the item in question has been returned to us.

We will not be under any responsibility or liability for any consequential loss or damage that may arise out of the goods supplied by us, the use of those goods and/or any defects in them

9. Force Majeure

We shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our reasonable control.

January 2013